Overview
Monday CRM currently lacks an HTML editor for email sequences and automation emails, despite already having this functionality in the Mass Email feature. This omission severely limits branding, layout control, and overall professionalism—essential elements for any serious CRM user.
Why This Matters
- Unprofessional Appearance – Without HTML support, sequence and automation emails look plain, generic, and unbranded, making them feel amateurish.
- Inconsistent Feature Availability – The HTML editor already exists in Mass Emails. Why is it not available in Sequences or Automations? This inconsistency makes Monday feel unfinished.
- Costly Workarounds – Third-party apps like EasyMails are being recommended as a solution, which adds unnecessary expenses for a feature that should be included in a “Professional” version of the CRM.
- Loss of Customers – Many businesses rely on strong branding and formatting in their communications. The lack of an HTML editor in sequences and automations is a deal-breaker, potentially driving users to competing CRMs.
Requested Solution
Enable the existing HTML editor for Email Sequences and Automation Emails in Monday CRM. The codebase already exists, so implementing it should be a straightforward enhancement that drastically improves the product’s usability and professionalism.
Final Thought
Monday CRM is great in many ways, but gaps like this make it feel incomplete. A professional-grade CRM should not lack such a fundamental feature. Please prioritize this improvement before more users look elsewhere.