I try to merge duplicates in items on a board, but it doesn’t seem to merge the items anymore. I read somewhere that it is a CRM functionality, but I still have te function, but it doesn’t work.
Hey @Alex-PK! This sounds a little strange as the functionality seems to be working on my end. That said, the feature is part of our CRM solution, so this might be the reason why it isn’t performing for you. I’d recommend reaching out to email@example.com with your account details so the team can investigate and confirm this for you
You can also check out the Duplicates and Uniques app. Not only can you merge duplicates but you can mark, move, delete them. The best part is, you can do all these automatically.
Here is a demo of how to automatically merge items.
If you need any help with the app, you can always reach out at firstname.lastname@example.org