When you open a connect board tile to display the vertical item view popup, the only way to actually open the item to see its view tabs is by clicking the Start Conversation bubble on the top, which brings you to the Update tab for that item. This is quite frustrating, since 99% of the time I and my clients just want to see the Default item view tab, which is usually an item card.
There should at least be a second button on top of the connect board item popup that allows the ability to just open the item to the default view tab, or simply just replace the conversation bubble with a single icon that just opens the item to its default view tab.