How to recover items lost while moving a group to another board?

When attempting to move an a group from one dashboard to another, I received an error telling me items could not be transferred and are now lost. The items are not found in Archived Boards or Recycle Bin. Is there a way to recover or undo?

Hi @lma :wave:

Welcome to the Community!

Sorry to hear you’re having issues here! Can you reach out to our team via support@monday.com?
It would be great if you could include a screenshot of the activity log of the board in your email, as well as the name of the group that you were transferring between boards.

We can then take a closer look!

Best,

Dani

Hi @lma

Just wanted to follow up with you and see if you were able to resolve this?
We’d be happy to continue to assist if not!

Best,

Dani

Hey @lma!

I hope the answers in this thread are useful!
As we haven’t had any updates here, I’m going to go ahead and mark this thread as closed.

If you have any additional questions or you feel your original query wasn’t resolved, please feel free to let us know and we’ll be happy to continue to assist!

Best,

Dani