I'd like to delete files from board folder

I’d like to delete files from a board folder, but the ‘delete file’ option is greyed out. Anyone know how I can turn the function on please?

Hi @audiuosues , are you owner of those files? and the owner of the board? If yes, you should be able to delete them.

I’m not the owner, but the owner has the same view as me - the delta files option is greyed out?

Sue Richards
Producer

The Bigger Picture Agency Ltd
Specialist Commercial Photography & Film
Press • Product • PR • Construction • Event • Profile

M: 07779 098242

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Hi @audiuosues , can you please provide a screenshot where the option to delete the file is greyed out?

Also, if you could confirm that if you upload a new file and associate it with an item, are you able to delete this newly uploaded file or not.

Thanks Zaki. Screenshot attached.

If I add an attachment in an update I can delete from the update record but not from the files folder.

S

Sue Richards
Producer

The Bigger Picture Agency Ltd
Specialist Commercial Photography & Film
Press • Product • PR • Construction • Event • Profile

M: 07779 098242

attachment.jpeg

www.thisisthebiggerpicture.co.uk
Facebook: The Bigger Picture | Newcastle upon Tyne
Twitter: www.twitter.com/thisisthebigpic
Insta: Bigger Picture (@bigpicagency) • Instagram photos and videos

Company registered in England and Wales No. 08989994
This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of The Bigger Picture Agency Ltd. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error.

Thanks @audiuosues

@BiancaT , I have a feeling this has something to do with permissions that are unknown to me. Is there anyway the administrator could potentially disable deletion of files?

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Thanks for flagging @ZakiImtiaz :pray:

Hey Sue! If you hover over the greyed out “delete file” option, can you let me know what appears? From my understanding, if files are uploaded via the updates section, it isn’t possible to delete them from the files gallery view, they need to be deleted from the update itself - does this make sense? That said, if you’re uploading files directly to the files gallery view or the files column, you should be able to delete the files without an issue.

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