Mass emailing now on monday sales CRM 📩 (gradual release)

Platform discussions monday CRM
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New feature in Gradual Release for our monday sales CRM product users: Bulk send emails in Emails and Activities :envelope_with_arrow:

In response to growing feedback about the inability to seamlessly reach multiple contacts via mass emails, our talented product team has developed a new feature to deliver customized, bulk emails via the Emails and Activities App.

With three quick clicks :sparkles: reach audiences at scale :sparkles: deliver personalized experiences and :sparkles: track the success of your email campaign :sparkles:

mass email visual (1)

To note:

:mag_right: This feature is currently in gradual release, so you may not see this feature in your account just yet but keep your eyes peeled!

:mag_right: This feature is only available to users who have purchased our Sales CRM Product.

Please share your feedback and excitement in the comments below :arrow_down:

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It is a great integration but it is a pity to have this functionality only with the CRM product making the cost of it very important.

I have a few questions though :

  • Does this allow to go over the limits of gmail in terms of number of sendings ?
  • Is html included ?
  • can an email adress be flagged as a favourite or dedicated to a board ? When having several email addresses connected, it is a pain to always to check the email sender and leads to many mistakes…

Thanks
Guillaume

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Hi @Krunchy,

We appreciate this feedback and will go ahead and share this internally :pray:

As for your questions:

  • The limit of emails is 2000.
  • You are able to format your signature using HTML in the Emails and Activities App.
  • In regard to favouriting email addresses, are you referring to the emails that are connected to app (i.e. internal email addresses sending out emails) or emails you’re receiving from customers/clients etc?
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Thanks for your answer Bianca.
Regarding the capacity of sending, does it mean 2000 emails can be sent in bulk Without waiting some time between two sending ?

For my email concern, I’m talking about the internal email that are connected through the gmail integration.

Best regards,

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Hey @Krunchy - It is 2000 a day per email account for business emails, however batch emails will likely be limited to 500. Does this help?

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I’ve been sold this feature by your sales team, I have also made numerous attempts to get updates on why I have been sold a feature that hasn’t been fully launched.

Can you update as it seems the rest of your team are ignoring us

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Hi Adrian - we sincerely apologise that you feel this way. This feature has now been fully released on our monday sales CRM product - are you unable to access the feature on your end? You’re welcome to send me a private message so I can investigate this for you :pray:

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Is this feature available for those that are on the nonprofit plan?

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Hi Bianca, thank you for responding, sadly you seem to be the only one in the company that wants to help, I am a Uk customer who recently upgrade and CRM to our work Management original account.

I can assure you I am not seeing this feature on our Sales CRM

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Unless it’s just me the feature isn’t working does anyone else have the same issue. This is a real dealbreaker for out company if this doesn’t get resolved

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Hi @BiancaT - It hasn’t been released to us yet (and we’re a Gold partner with ENT Sales CRM). Support says it’s still being released, with no ETA. Would you find out why some of us on this thread still don’t have access?

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Hi everyone! I sincerely apologise for the misinformation here. Please allow me to follow up directly with our product team about the release date and confirm :pray:

UPDATE:

We have had confirmation that this feature is in fact still in gradual release. I sincerely apologise for the miscommunication here everyone! The support article has been edited to include updated release information. We do not have a confirmed ETA in terms of when it will be fully released to all accounts, but do stay tuned. Thank you in advance for understanding!

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Hey @mmckenna,

This feature will be available as a long as you have access to the sales CRM product. Please send me a private message so we can chat about this further on your NPO plan :pray:

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Is there no way of tracking who has opened the emails rather than just a % that’s been opened etc?
Tracking is great but the minimum needs to have which email has opened it.

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Is there any plans to add the ability to follow-up to a mass email directly in Monday.com. The only way I can do it now on the exact email thread is manually one at a time through outlook.