monday.com for CRM
Hi guys! monday.com can be used as a CRM, you can create a sales pipeline, manage your clients, accounts and more.
When creating a pipeline you can assign an account manager on a people column.
You can add a text column for the point of contact from company or lead you received. We have an email column for that POC as well. You can add date columns to indicate contract start and end point, or last contacted, and of course you can write updates on that lead or client in the updates section.
More cool features for a CRM include a World Clock that gives you an indication of your client’s timezone, along with a location column that indicates where they’re from. Our tags column is great to link together a few boards. Example, if I use the same tag on two boards or multiple pulses, when I click on that tag I can see everything with that tag in a crossboard search that could be useful for CRM’s as well. For example, to show industry your clients relate to. You can use status columns to indicate priority or status of that deal.
Another great tool is using our number column and formula column to create forecasts according to your workflow.
If your company uses monday.com in different forms I would love to know! Just add a pic and explanation on this thread