Hi all,
When trying to make monday.com your “All-in-one” OS, we/our clients run into the problem of needing a mail client besides monday. Primary reason being that we don’t receive notifications through monday, when a contact has replied to an email we sent through Emails & Activities. There is currently a way to kinda have this happen:
- “When new email arrives from email column notify someone with message”
One big drawback, however, is that this isn’t very dynamic, and requires a people column (or users to actively subscribe to each contact). This means several people get a notification they don’t need to check, and will only worsen the more users contact the same contact.
What I propose is:
- “When new email arrives from email column notify recipient”
This way, we don’t have to worry about adding team members to a people-column/subscribe to all items, and we wouldn’t have to worry about being spammed by notifications as our team grows.
Thanks.