Hi… wanted to see if someone out there could help me. We currently have an Inside Sales team using Monday CRM for Leads and PhoneBurner for outbound and inbound dialing / text / emails.
What’s your setup for Calling? Exploring Integrated Phone dialer systems that can handle: Outbound dialing, Inbound Calls, Texting, and Emails… but keeping all records in Monday. Any great setups out there ?
We’ve used Aircall in the past, and it works great! They have an app that works really well, but the sales team can also make calls straight from their computer, which makes it super convenient. Here’s a link to see if it’ll work for you guys: Sign up | Aircall
Like I said, we’ve implemented this for some of our clients in the past, so I’m happy to help if you need
Hey @Cur_10
Just wanted to share our experience with PowerDialer AI since I saw you asking about calling solutions. We switched to them at our sales team about 6 months ago, and it’s made a huge difference in productivity. The browser-based dialing system is really intuitive and our reps just need Chrome or Firefox to make calls. What I particularly like is their local presence dialing feature and the way it syncs with our CRM.
You can check them out here. If you do end up trying them, happy to share some tips on how we configured things for our team. We had a bit of trial and error figuring out the best settings.