Problems with duplicating subitems

When I try to duplicate an item that has subitems, the the subitems appear to get stuck. See the screenshot below; under the duplicated item I see “Subitem” greyed out and the little bouncing ball… which doesn’t stop bouncing. This is using the current version of Chrome (Version 85.0.4183.102).

Weirdly, when I tried it in Microsoft Edge (barf), it worked fine - though with one additional problem: it created an extra Subitem so that instead of the 7 I was trying to duplicate, I now have 8.

I"m having the same issue. Subitems are not being duplicated when I duplicate an item. I tried unsuccessfully in both Chrome and Edge.

I’m not able to duplicate subitems here either.

Is this fixed? I cannot duplicate subitems either - I’m trying on the app for Mac.

@mariana.bruno

I thought I was also running into this recently. But, I was wrong. Subitem duplication, when duplicating the parent, is handled asynchronously. That is, it can sometime take a little longer than expected.

However, if it continues to be an issue for you, I would recommend contacting monday support at: support@monday.com

Jim - The Monday Man
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1 Like

Thankyou Jim, that’s exactly what was happening to us - a bit of a refresh and no more problem!