Reminder don't Work

Hi everyone.

I wanted to set a Reminder for 9 AM when:

  • a certain date arrives (dedicated deadline field)
  • there is a specific situation (dedicated State field)

I set it as from images … But no communication starts from Monday … Even if all Notifications are active!

What am I doing wrong?? :sob::sob:

Who is “Com” ? a user or a team?

“Com” is always a single User.

Did you set it before 9a today? I’ve found that sometimes I create an automation on the day and the time is for earlier than when I created so either adjust it to the future to confirm it works or wait until the next day.

The automation was created yesterday and potentially had to send alerts already this morning at 9 AM.

Hey @AleRun

Can you please drop us more information to

This sounds like a potential bug so we’d like to investigate it through our regular support channels :slight_smile:

I am already writing with the Support Team yesterday but unfortunately, for now, we have not yet solved.

If you wrote to them they will definitely be dealing with it. Just make sure to answer any requests for further info which they might need to open a bug report with our developers!

So I’m doing it! :wink:

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