Description
Our organisation relies heavily on tracking hours on individual tasks to make sure we are meeting our client contracts. In order to do this, we need to be able to total the amount of time tracked across each departments tasks, how many hours have been tracked per month.
Currently the time tracking reporting is incredibly limited without having to invest in additional apps at a cost, which isn’t viable when we are already paying for an enterprise solution.
We need the ability in dashboard reporting to be able to filter time tracking data by the dates it was started and stopped, and by user. We also need the ability to filter by length of time tracked.
What are you trying to achieve
To accurately measure whether we are meeting our contracted task hours related to a client, with the ability to report on whether we are over or underserving clients month by month.