I am facing this issue on a board with just 78 items. The API keeps returning the error ‘upstream request timeout’
Fetching 5 items at a time, then sleep for 1 minute then loop again. It just doesn’t work. The response is always the upstream request timeout, so I developed a work around to keep looping at the same page number till the response is right.
The picture with the parsing the 153th page is a board with over 1k items and there the API just doesn’t respond.
Just keeps failing and eventually my runtime exceeds my 30 minute limit (while I try to get 3 pages at a time!!!)
Monday’s SUPPORT please fix this!
Hi @chrisMeli,
Welcome to the community!
Would you please send an email to our support team at appsupport@monday.com with these details? We’ll need sensitive account data to investigate this issue.
@alessandra
I am also facing the same issue
upstream request timeout
query:
query {
boards (ids: 1467628940) {
items {
id
name
column_values {
id
text
}
}
}
}
Hello there @MArashad and welcome to the community!
I hope you like it here
Can you please let me know:
- Amount of items in your board
- Amount of columns in your board
- Which column types are you using in that board?
- Can you please share the full response you get from our server? Error code + full error message.
- What happens if you add a limit and use pagination as explained here?
{
boards(ids: 1467628940) {
items (limit: 25, page: 1) {
id
name
column_values {
id
text
}
}
}
}
If it works well using pagination then it is probably an issue related to the amount of data being retrieved, in which case pagination is a good solution.
Let us know what happens!
Cheers,
Matias
I had the same issue, (on my first Monday API query) and your Pagination suggestion did the trick, thank you,
Haydn.
Hello @HaydnVirtue and welcome to the community!
I hope you like it here
I am glad that the suggestion was useful for you!
Cheers,
Matias