hi there - we use Monday as a ‘help desk’ ticketing system where we have integrated Outlook so all emails sent to the support email are fed into the ‘new requests’ Group We can add updates when emailing back and forth by copying and pasting the unique email link provided in the Item. However I want…

Using Monday as a helpdesk ticketing system

Marventore (Marven) August 8, 2025, 3:47pm 6

Thanks For Reply.

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