Workload: wrong team capacy and status completed not considered


I have 2 issues with the workload widget:

  1. I created a team of 12 people. I assigned a subitem to the team. I assigned a work schedule to the team that is 9:00 to 17:00, 40 hours/week. When I check the workload, the capacity for the team is 40 hours/week, without considering that there are 12 people in that team. The capacity to be considered should be 40 * 12 = 480 hours/week

  2. If I mark the activity as completed, the workload is not affected. As a workaround I can adjust the activity end date but this is annoying and a waste of time.

Thanks and regards

Hey @alberto.m.scattolo,

Thanks for your patience.

I’ve spoken with the team internally and they confirmed that at this time, teams are not supported in terms of ‘capacity’ i.e. if you assign a team, it will not calculate capacity based on summing together the capacity of all the team members. This is a known limitation at this time - we apologise for the setback :pray:

Regarding your second question, you are correct in that nothing will change… Can you let us know what you’d prefer or expect to happen, so we can better understand what you’re looking to achieve? Thanks :slight_smile:

Dear Bianca,

thanks for your reply. I would say that once the activity is marked as done, the entire effort should be considered as delivered and its effort should not consume any capacity in the workload widged.

Thanks and regards


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Thank you for sharing this Alberto! I’ve shared your feedback directly with the product manager and will inform you of any updates moving forward!