Add the ability to set the value of a pulse’s email address based on column value for that pulse. EXAMPLE: Column = Ticket ID. Pulse email would be a value such as TIC-123@delaplex.monday.com
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Hey @btaylor76
I’m not sure I understand your request - could you send me any screenshots which would help explain?
Cheers
The Issue column circled is the column we want to use for the pulse email. So for example for the pulse circled we would want the email set to XGL21503@delaplex.monday.com by default. See the second screenshot to see what we are expecting.
Per discussion with @Hans I am adding this comment for visibility
+1 - Fully agree, this would be really useful as we are finding that this is one of the most manual tasks for us to keep board items/pulses updated.
Thanks for the context - makes more sense now!
May I ask what you’re using the board for and who is sending the emails into the updates of the items of the board?
I want to see if using our email integration might be a better way for you to add the information into the items than doing it through the email to an item feature.
Thanks @Julia-monday.com
We are using the boards for projects and support with clients. For most, the best details are passed around in emails. The logical name on a pulse (email address) gives our team the ability to quickly add it into a conversation (in email), because once they’ve used it once, they can pull it up by logical name (as a contact) don’t have to go to monday, find the board, the pulse, the address… etc.
By adding this to our email conversation, the client keeps it on copy and (though they are not subscribed to the board - due to some security and privacy concerns), we have the ability to keep the chain going when we reply (all) and update the client and pulse at the same time.
It’s more inclusive this way than emailing to an item, because we are not able to subscribe our clients to boards. Does that make more sense?
Any update on this feature, it would be hugely beneficial to us too?
This would be really helpful. It would avoid a number of manual steps that we need to do every time for every pulse.
Is there any news on this feature request? Changing the email address to a column value would be most helpful for us.
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Reminder - what is the status here? @Julia-monday.com
+1 Any progress on this?
Checking in as a new account. Adding features like this would likely make us utilize you product more. Add more seats and possibly jump to another level if it isn’t included with ours. There is so much potential with the platform, but a few key features are missing.
Finally it is again possible to change the board email address. Is there any plan to do the same with pulse email and to be able to change it via integration or automation based on column value? @Julia-monday.com
Sure, it is progress that you now (again) change the board email address. Be sure to understand the remark though, customers (not part of your team in monday) can’t use that customized email address.
For the use case described by @btaylor76 I would take to approach to build a custom app. The email address of an item can be retrieved through the API. Imaging that we extend the AutoID Column app with the capability to interface with an email forwarder (sure we can find one) that has an API. We would than know the email address we want to use for the customer (build from the AutoID) and the one to forward to (from a query on the item).
Let me know if you are interested and if there are enough candidates I will start investigating how to build.
Love the idea! 
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I would be interested in such an app