Add activity by emailing to someone other than contacts in the account

[Clarey (Clare Groves #MondayAmbassador)]

@butterfly

There is an “Update via email” for the Item Updates. Is there a similar feature for Activities? I want to be able to add activity (e.g note) by sending an email rather than doing it directly on Email and Activities page.
I know that I can log my outgoing emails into Email and Activities. But this doesn’t work when if, for instance, I am emailing my collegues about my call summary with an account. This is only helpful if I am emailing the contact in that specific ac

Currently, monday.com does not support adding activities (like notes or call summaries) to the Emails & Activities timeline via email, the way you can update an item using the “Update via email” feature.

Here’s a breakdown of what is and isn’t possible:

What you can do:

• Send and receive emails directly within the Emails & Activities app.
• Log activities manually (e.g., meetings, call summaries, notes) using the “Add activity” button
• Automatically log emails if they are sent to or received from contacts listed in the item’s Email column
• Use Gmail or Outlook integrations to automate email logging and calendar syncing

What you cannot do:

• Send an email to a monday.com address to log an activity (like a note or internal update) in the Emails & Activities timeline.
• Log internal communications (e.g., emails to colleagues) as activities unless they are manually added or the email is sent from within the Emails & Activities app.

Workaround Suggestions:

If you’re emailing colleagues about a call summary and want it logged:

1. Manually copy the summary into a Note in the Emails & Activities timeline.
2. Or, CC yourself and then manually paste the content into the activity log.
3. Alternatively, consider using monday.com automations to trigger reminders or updates based on other board actions, though this won’t replicate full activity logging.

Would you like help setting up a workflow or automation to streamline this process? Let me know with a like if this helped or ask for more info