New to Monday and trying to add some email history to the contacts I have just added.
I have email integration working fine for anything new occurring but I really need to have the email trails for those contacts as well - otherewise the context of the current new emails is lost!
I have had a really good look around here, and elsewhere and can’t find anything mentioning adding pre-existing emails to contacts.
Hope there is someone out there with an idea as to how this can be done.
Thanks for the swift reply. This is what I understood the case to be - but something in my setup is allowing this.
I have a contact (call him mark) with correct email details etc entered in Monday. When I open E&A’s I see only emails to and from him since I setup him up - yet in my actual Gmail he has 315 emails directly associated to his email address + a couple of dozen cc’d and this is the case across all my contacts!
So I am not sure what is going on?
I am reticent to remove him from the contacts and re-add again in case there is some internal error, as its linked to Deals Accounts etc…