There have been multiple requests to customize My Work, but they are all unique, so no single one has gotten a lot of attention. I suggest they all get combined. Our team just about defected after hearing that they’d have to customize their own My Work just to be able to make this feature usable. And we are not sure how we will be able to work with members not on our internal team.
This is one other request I’ve added my vote to: Ability to set defaults globally, specific use case for my Work