We have just started using the service module to handle service requests to our HR team. Most users will submit a request via email. How do we get the system to send an automatic response saying that we have received the email and will get back to them etc? We use Microsoft 365 for email. Replies to tickets work ok
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The intuitive employee service management module in monday.com can be configured to send automated mail notifications for candidates and new joiners. We have a team of dedicated monday.com consultants, who can integrate your active mail accounts (Gmail and Outlook) with the module. This enables the board to capture the job application requests of every candidate and send automatic responses without delay.
Please reach out to our consultants to set up this automated feature at the earliest!