It is quite cumbersome to keep your notifications tidy (as there are soon many of them!). One easy thing that would take care of this for 70-80% automatically, is let Monday mark a notification as Read when the update where it is about has been read.
At this moment, when I view updates in my Inbox (or even mark them as read), or view Updates through a board’s Item (or even reply to them), then the referenced Notification is still showing as new/unread, whilst I clearly went over that item (somtimes in several ways).
If Monday would just automatically mark a notification as read when the Update it is about has been read (or replied to), then 70-80% of my notifications would already be sorted.
To do that now, whilst ensuring that I don’t loose any important Notification of something I didn’t see yet, I’d have to click the Notification, which takes me to the Update where it is about, then find out there I already read it / replied to it, then go back to Notifications, then the next one, etc etc. Takes a lot of clicking/time.
Note: Part of this is caused by the fact that you can’t expand a text in the Notification, you can only click on it to take you to the true Update. So to read more than one line of text and remember where it’s about again, I’d have to click through all of them finding out that 70-80% was already read / replied to in fact.
So far, I’ve only come across the write-up above regarding this functionality. It would be very helpful if this could be customized at the user level.
Currently, updates remain highlighted in blue even after they’ve been read, which can be confusing. Many times, I assume the update is simply a message I sent a day or two earlier, and therefore don’t see an immediate reason to reopen it—only to later realize a teammate had actually shared new information!
While I do receive notifications for all updates (including those where I’m directly tagged), the volume of irrelevant updates makes it difficult to distinguish which ones truly require my attention. As a result, important updates can easily get overlooked.
A best-practice improvement would be to allow users to select their notification preferences—for example, whether they want to receive alerts for all updates, or only for mentions and assigned items. This way, each user can manage their own level of visibility without missing critical communication.
I bring up the notification preferences as I could see this being a reason as to why the “blue vs grey change on seen” doesn’t immediately seem necessary to change. In theory, if someone checked their notifications, they would see there’s an update they received follow up on; however, in practice, this is easier said than done.
