I have sent several messages to support and was encouraged to do so in one of the live trainings I attended.
They haven’t responded to any of my messages.
I have had very good success just emailing support@monday.com
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Thanks. I have sent 3-4 messages since we opened our account. I haven’t received any response. 
Have you checked your spam? @Jody they are usually pretty awesome at responding
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@Jody FYI, I usually receive replies from support@monday.com within 1-2 hours.
It’s unusual that you’ve received no replies to 4 messages if you sent them to the support email.
I have and they are not there. Is there anyway to tag them here? This is a disappointing onboarding experience.
We have always experienced lightning quick responses, they actually fixed a glitch I reported in 1-2 days and took the time to let me know once complete. Something must be wrong…keep trying.
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Thank you @Aksalano. It did take a couple of days, but I started getting responses now and they are timely.
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When emailing support I always received a response within minutes, sometime several hours. But never a day or more.
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