Email Automation Format Issue

Hello,

I am tying to send an automated email once an item is created in a board, I was able to do so with Outlook integration, however I cannot format the text of the email (no bold, italics, etc…) I tried using Supermail app that allows formatting and cc’ing, however I couldn’t find an automation that allows a template to be sent with an item creation. Any ideas on how to go about doing that?

I am also having this issue. Is there a work around?

@guy.gavish any thoughts?