When testing the Outlook and Gmail integration to create new pulses, I found that attachments were dropped. For my potential use case, this is not ideal.
Is there some way to preserve incoming email attachments, perhaps by storing them into a File Column?
Hey @wesleyg, that’s correct. At the moment, our native integrations do not support adding file attachments. However, this ability is on our roadmap – while I don’t have an ETA, it’s something we do want to add!
Thanks @dipro .
This feature is important for us as we consider whether to continue using monday.com for a specific project.
I know you said there’s no ETA, but maybe you can help manage my expectations a bit more specifically?
Is it possible that it could be available in 3 months? 6 months? 12 months? More than 12 months? We don’t necessarily need this feature immediately, but if it’s still more than a year away, that would be a useful data point in our decision making process.
This would be very helpful, to be able to send attachments out with email integrations. For example, if someone fills out a Monday.com form on a website, to then send them a reply with an attachment (e.g. a downloadable worksheet) is an important functionality.
+1 on this, this is important for us too…
not having this feature is losing huge potential for this tool.
@dipro there are news on this for this quarter on 2.0 monday??
@dipro Is there an update on the attachments being included in the email that is added from the Outlook Integration? We have orders sent to a an ordering email that integrations with Monday.com. We have it set to create and item when an email is received. However, it loses the attachments which is a big problem for us.
Thank you!
Hi Everyone!
Thank you for your continued patience as our team has worked on improving the email integration experience as it relates to attachments. Right now attachments are still unsupported in incoming emails when you use our Outlook integration.
As an update, we now support this feature when using our Gmail Integration using the following recipes, which will allow you to see files in an item’s updates section:
Our team continues to work on making this possible with the Outlook integration.
Hello ErickE and Monday Team,
I have similar issue with files but at sending emails. I use integration “when Status change to Something send Email to …” I need to attach file from Files column but it is only possible to include links to files into the body of the email, but not files as attachments. The links are useless in my use case as it is only accessible for registered in Monday users. My addresses are outside clients that just need pdf document as an attachment to my emails.
May be I missed something in integration, please advise.
Or I would very appreciate if you share some recipes as a workaround solution.
It is very critical for our project and we have stuck at this point.
Thanks.
Alex T
Hi @alextop!
You have not missed anything. This is currently a limitation with emails sent from an integration and I understand how sending the file as a link as opposed to an attachment could be useless, specially when sending this file to someone who does not belong to your monday.com account.
A workaround to this would be to upload files using a cloud provided such as Google Drive or OneDrive. Though other users will still need to access a file via link, it will allow non monday.com users the ability to see the files you are sharing with them.
Hi Community,
I am still trying to solve the problem to provide my clients (that do not belong to Monday account) with files from “Files” columns, at least via links.
I used a simple query on … /try-it-yourself page:
query { items (ids: 6732xxxxx) {
assets {
id public_url
} } }
that returns me public url , accessible from outside (that I want to use further to download image from Files column).
If do the same query via php file (with token Authorization, as for any other queries) Monday returns similar-structured link, but the link is not accessible and returns me:
InvalidRequest
Request specific response headers cannot be used for anonymous GET requests.
AE9FD21138C40035
Please help to understand what am i doing wrong ?
Any update on implementing email attachment, or making a link of a file accessible to people outside of Monday.com ?
Hi,
Any update on this? OneDrive attachment is not showing any file link while the Google Drive attachment, as well as direct monday.com attachment is being shown as a file link if it is used in EMAIL INTEGRATION.
are there any solutions?
Attachment shows no link by the way, thanks
@dipro is there any update on this?
Hi, @monday-team here any update on this in 2022? We’ve just switched from Gmail to Outlook and we’re now unable to view or download any incoming files. Can anybody help? Thanks !
hi @monday-team, I noticed that when an item is opened via outlook email, the item does not show any images on the body of email or any attachments (which is the problem discussed here). But, after the item has opened up, If I use the “write updates via email function” and provide the email to client, on the email sent to update the item, ALL images on the body and attachments are retrieved and displayed on the item with the update and attachments are displayed in the Files section of the updates.
Can we set up the opening of the items to work same way as the “write updates” via outlook email integration?
