I have a question, what are the best email ticket systems that you use? And will this system work if to integrate email into Monday?
Hello! In my opinion, the best E-mail ticket system is Zoho Desk. It offers an omnichannel ticketing system with a support team that can communicate with customers via E-mail, phone, social media, and other channels. And there is also a mobile app.
But there are actually a lot of them, you can read a description of the 15 most popular ones here: https://www.helpwire.app/blog/email-ticketing-systems/
As for integrating E-mail into Monday, unfortunately I won’t be able to help you, I’m also new here.