Emails & Activites Widget

Hi all,

Is anyone else experiencing major glitches with the emails and activities widget?

Though a little slow, the app has been working fine until last week!

We have 10x users, each with their own email account and access to 4 shared email accounts. We are now finding each user is only able to access 1 or 2 accounts to send an email, and sometimes even if it shows as available, the emails aren’t actually getting sent.

I have also noticed, that despite setting them all up under my user profile, the ‘account owner’ had changed to one of my colleagues. Last night i transferred ownership of the automations back to myself via the admin console, which seemed to work briefly and I got one of the shared mailboxes working again, but This morning the ‘account ownership’ had changed to someone else entirely!

We can’t be the only ones requiring access to multiple email accounts for each user, and I cannot fathom what has caused such errors!

Any help would be appreciated, Mondays tech support yesterday could only suggest ‘disconnect and reconnect’ each email account, but I now can’t even do that if it is going to continue to change the account ownership!

Hey James,

So sorry to hear of the issues you’re encountering with the Emails and Activities App - this definitely sounds strange.

After some investigation, it appears that over the course of last week we experienced some issues with the E + A app, that have now ben resolved. Can you let me know if you’re still experiencing issues within the app? :pray: