Hello everyoone, I have a trouble with gmail integration. So I have a webpage with the contact us form, The request is going to our email in this form:
I’ve integrated the gmail to my monday board. SO right with each new request it 's creating a new item on the desk. But the whole text of request is going to the update:
So the questions is - is it possible to take the emai, phone, utm from the update and add this info to different columns (dropdown or text) ?
Or is it possible to integrate the gmail in the way that item is created already with the info in those columns?
Thank you for sharing your Gmail integration challenge with us.
Regarding your question about extracting specific information from the updates section in a Monday.com item and populating them into different columns, I don’t think there’s an existing solution for it yet.
However, I’m excited to share that our team at NewAge is exploring the development of an AI-Powered Automations app to enhance your Monday.com experience.
With this feature, you’ll have the ability to automate the extraction of key information from updates section and map them to designated columns in your Monday board. Using AI prompts, you can efficiently capture and organize data such as email addresses, phone numbers, and UTMs, ensuring that your workflow remains streamlined and efficient.
Your feedback helps us understand the real-world challenges Monday users face, and we’re committed to developing solutions that meet your needs. If you have any additional questions or specific requirements for this feature, please feel free to let us know!
Also, feel free to check out this post where we’ve shared other app ideas and vote for the ones you find most useful for your workflow: [Poll] New Monday App Ideas!
I can confirm that your requirement can be solved by the app Advanced Automations for Monday.com which will allow you to create automations as code to help solve business requirements.
Using Advanced Automations you would be able to write a script that would be able to get the value added into the update section as a table.
The script would then be able to define some logic to extract the values out of each row in the table and to set these as column values on the item.
We have lots of pre built templates inside the app that show how to get and set values on items that you can use as reference to help build the script which you require to solve your automations.
You can see more detailed information on how the app works in its documentation page here.
