We are new to the fact that Info Boxes are now deprecated but hunting around on here it seemed to have happened at some point last year (in app messaging please about deprecated features)
Issue is now that some people in my team can’t see info boxes and others can. Not that the tab is missing but is just empty.
Yet others see this for the same item
I’m an admin, an owner of the board and also an owner of the item but can’t see it. Support have said they aren’t fixing bugs which leaves us a bit high and dry as some people now can’t see any info boxes they created
we recently made a strategic decision to deprecate the infobox from our platform. Since we don’t want to completely eliminate any feature that our users know and use, we decided to leave the feature open so we won’t damage or interfere with any existing processes, this is the main reason you can still see it on your end. On new accounts, we are slowly removing this feature.
Therefore, and since we do have to prioritize the bugs and missions according to effort, complexity, and scope, I am afraid that our devs won’t be able to tackle the infobox bugs at this point.
This comes at a point where we are just about to re-sign our contract!