I too would love to see the email integration track outgoing emails in addition to the current tracking of the incoming emails.
I can suggest a workaround, though it’s a bit “clumsy”:
Add an additional email column, and put the representitive’s email in it.
Add another email automation. on the “email filter” create a rule that the sender is the person that is in email colum A (the rep email), and the reciever is the email address that is in email colum B (the client’s email address), then add it as an update.
Go to your email settings and create a rule that every outgoing email that you are sending should have your email address in a bcc.
In this way you’re sending an email to yourself every time you send an email. When you send and email to the client that is on email column B, Monday will automatically add it as an update to the relevant pulse.
(Lastley you should add a rule that will take to a hidden outlook file all the emails you sent to yourself. you can add a rule that will delete it all occasionally).
I’m not yet using it bc it’s a little too much of a process, but it is still a working idea… (tested. It works).
Hope I was able to explain it. Let me know if not