Linking Items in Same Board

Platform discussions
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1

I have read the other responses to this question…I don’t think the responses/answers have really truly addressed the question so will try again.

We frequently have individual helpdesk requests that are added to a board that may be connected in some way. NOT dependent, but connected. I need a way to cleanly link multiple items together within the same board. Each item has to be entered individually as they are directly related to a single helpdesk ticket number so the linkage needs to be reflected in a field on the item(s) within Monday.com.

2

Hi,

You can use a connect boards column and have it connected to the same board.

If you need a bidirectional link you can achive this using Make.com

Hope this helps

Feel free to DM me for more info on how to implement this

3

While this does open up the ability to create a “mirror” column, it doesn’t work to make the link between items…

I am still stumped…

4

Using connect boards you can connect the same board. You would set to create a 2 way connection.
Quick video here: Linking items in the same board in Monday.com — Tella

There is also a way to automatically link them, for example, "when emails match → link the items. "

5

Trying to access the Tella video…it will not play past 12 seconds…

1 Like
6

I’m not sure why. I will write out the steps.

  1. Click the + button to add a new column/field
  2. Choose the connect board field type
  3. Choose a board to connect and choose the current board you are on.
  4. Click create a two way connection.

That’s it, it you can now link items on that board to each other.

7

The two way connection doesn’t end up adding a 2nd column to show the reverse linking. Has anyone been able to accomplish this yet?

Attempting this now with the Dependency field instead. Not exactly what I’m looking for, but it might work!

8

It should, but it doesn’t work. That linking capability seems to be working only if you use two different boards. If you try doing that on the same one, it doesn’t and I’m not sure why … It would really to make it work for single boards.