Monday.com for "Help-Desk"

Hey guys.
Here at monday.com, we use the platform also to manage all of our Office and IT requests using our amazing forms and automation feature.

Here is the board where we get all the requests and also some of the automations we used :

Soon it will be also added to our monday stories and you guys will be able to easily download it to your accounts.

Waiting for your feedback.

Doron

2 Likes

Hello here from Argentina,
be careful on using AUTO-ID columns, they are using for counting pulses only, not for pulse identification (if you sort the pulses the AUTO-ID will change and not stay with the pulse that was originally created).

we use fix numbers (text column with the numbers) in order to sort the board from scratch if it get mixed up somehow (with some saved sorting)