to track and manage support requests!

Hey everyone,
We use to mange our support requests. It works great. This use case is best described in the Story that’s live here: Success stories |

@Gretchen this is a seriously robust use case!! Really appreciate you sharing with the Community - thank you! Thanks, appreciate it! (Also, shameless ask…would I be one of the first 50 responders and get some swag? :slight_smile:)

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Hey @Gretchen,

Yes of course you’ll be included! If you have some time, could you perhaps provide some information about the whole workflow here and how it works? :pray:

Hey Julia, Happy to, but I thought it was pretty fully covered in the original Story link that I included in the first post. Is there a specific part of the workflow that I need to elaborate on or you’d like more info about?

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