Need Help – Assigning a person through zpier

[brandonklein]

Hi There, I’m currently trying to setup an integration with Zapier between Calendly and Monday.com.

My goal is to use the event assigned to value being passed from Calendly which is simply a name to assign a specific person from my team to the task

However, I’m not sure where this dynamic name value should go within the JSON formatting and what the other values should be.

{“personsAndTeams”: [{“id”: 4679523, “kind”: “person”}]}

For more context, I am using this Monday.com board as our sales pipeline CRM and within Calendly, they have a feature to “round-robin” leads, so that all sales people get assigned an equal amount of opportunities. To our sellers from having to check calendly for who got assigned the lead, I was hoping to automatically assign them based off of this value.

Thanks in advance for your time and help

[dsilva (Daniel Silva)]

Hey @brandonklein - welcome to the community! Not sure if you’re seeing our responses on tickets, but I’m happy to assist on here as well.

Much like how every item, board, and column in monday.com has a unique ID number associated with it – each user in monday.com has a unique User ID associated with them as well.

You’d replace the bolded 0000000 section of the below JSON formatting with the relevant user’s User ID in order to assign that specific item to them:

{“personsAndTeams”: [{“id”: 0000000, “kind”: “person”}]}

The most straightforward way to locate the User IDs of each individual in your monday.com account is to click on your avatar in the bottom left corner of your screen and go to “Teams”. From there, you’ll see a list of all the individuals in your monday.com account.

Clicking on their name will load that specific individuals monday.com profile. From there, you can locate that individuals User ID in their profile’s URL.

For example, in the below screenshot, Aliso’s User ID is 4679523 ​ (screenshot below):

​

One thing to note is that you must use the User ID to assign somebody to an item via the API, as opposed to utilizing the persons name. With this in mind, I believe the challenge with your desired workflow will be pulling that person’s name from the Calendly trigger step, and then converting that name to a monday.com User ID.

I’ve seen other monday.com and Zapier users utilize Google Sheets as a database to accomplish this. You’d have a sheet where one column is the name of the people within Calendly, and another column is the monday.com User ID associated with that individual.

On a high level, that zap might look like this:

1. Trigger step - New event in Calendly. Which contains the name of the person the event was assigned to

2. Action step - In Google Sheets, lookup the name of the person from the Calendly event, and have it return the associated monday.com User ID

3. Action step - Create new item in monday.com, and utilize the relevant monday.com User ID to assign the item to the relevant individual

[brandonklein]

Thanks so much Dan. I started to dive into this, but there are bigger problems now with what seems to be Monday.com malfunctioning… Can you please see below?

For some reason, whenever data is passed from Zapier, the status is
reverted from the initial value that it is set to, to the default value…
this was working perfectly a day ago and now it’s not, but nothing has
changed.

Please see this video I recorded: Zapier Data Not Sticking - YouTube