New user needs help with automation gone wrong

Nonprofits
1

Hello,

I am brand new to Monday.com and I have run into a problem I cannot figure out. I have set up an automation that when the status of my main Task and two subitems are changed to Approved/Done, it moves the main Task to another group (TLC) and adds a new Subitem called “Evaluation.” I have that working except that it creates two Subitems called “Evaluation” and I only want one!

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Does anyone know what I am doing wrong?

2

Same problem. Help needed

3

@JKrautkremer,

At first glance, this looks correct. I would recommend contacting monday support at support@monday.com. They are usually pretty good at getting to the bottom of issues like this… Please let us know what they determine.

Jim - The Monday Man