Hello,
There is a form for one of our teams in a public workspace where after the form is submitted, the new item is moved to a public board within a locked workspace. We have an automation to set the item creator in a People column (Requester) prior to the item being moved. We would like to send automated notifications to them as the item they submitted moves through different statuses, however our notifications are failing because most employees don’t have access to the workspace itself. We’re also unable to ‘@’ them in updates.
What kind of options exist for us? Ideally we would be able to send notifications if the user being notified exists in a column, even if they don’t have access to the item.
Otherwise are there permissions we can look at? We don’t necessarily want the team having full access as Owners to change the board however they please, but we also need them to see everything and be able interact with every item. For people submitting items through the form, we definitely want them to at most be able to see only items they submitted and nothing else.