Pre-existing JIRA Integration

Hello Team,

I am working on creating a project tracker/dashboard for a project that currently resides in JIRA, however I seem to have run into an issue. Any pre-existing objects in JIRA (Tasks, Epics, etc.) cannot be pulled into Monday.com – It looks like they must be recreated using this integration:

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Am I missing some functionality or is this the current process? The use cases do drop sharply now if this is the case as most of the projects we wish to track have been already created in JIRA.

Thank you,

-Connor

Hey @Connor_Ramm,

Thanks so much for writing in about this! You’re correct that this integration will only work for issues created moving forward (and will not work on issues that have already been created). The best way to set this up now would be to recreate those issue. Feel free to write in to support@monday.com for help brainstorming ways to improve this process! We’d also be happy to take your feedback there and pass it along to our product team.