I don’t mind reviving this feature request.
At the end of 2022 it was added to sales CRM, question number 1 was added.
I mentioned there as well that it should be available in Work Management, but no staff member ever replied.
I really think this should be added to Work Management as well, since it is a core feature in my opinion.
When using Emails & activities to automate project emails, templates should be used to automate emails and have every seat using the same mails when mailing to a client from a project board.
Same goes Shared inboxes . It should be a core feature.
Especially for smaller companies. A small company can easily build a board that does everything it needs to do. A smaller company also doesn’t have a sales deparment and doesn’t need a full CRM system.