I’d like to propose an enhancement to the current automation system within Monday.com. As part of my role, I am responsible for establishing a series of workflows for approval processes across our entire organization. These workflows are designed to trigger notifications to the next approver when a status column changes.
However, the current system requires us to assign these notifications to specific individuals. This approach can be limiting, particularly in a dynamic organization where roles may change frequently. Therefore, I would like to suggest the introduction of role-based notifications for workflow automations.
The proposed feature would allow the automation system to notify individuals based on their role within the organization, rather than being tied to a specific person. This would significantly streamline the process of managing and updating workflows, particularly when there are changes in personnel.
For instance, consider a workflow that requires the approval of both the Vice President of Sales and the Vice President of Finance. With the proposed feature, the system would automatically recognize the individuals currently holding these positions and send them the necessary notifications. If there is a change in these roles, the system would automatically adjust and send notifications to the new appointees, eliminating the need for manual updates to the automation.
This feature would be particularly beneficial in organizations like ours, where multiple automations are running concurrently. It can be challenging to track and update each automation when someone leaves the organization or changes departments or roles. The proposed role-based notification feature would alleviate this issue, ensuring that our workflows remain efficient and effective, regardless of changes in personnel.
Thank you for considering this suggestion. I believe that the introduction of role-based notifications would greatly enhance the functionality and user experience of Monday.com.
Best regards,
Shiro