Previously, I was able to create an automation within a client’s monday.com CRM that when an item was created, it would send an email from a template to the email within the email column of the item. I can no longer create this automation within another client’s CRM environment. is this no longer available? What am I missing? I would think the date trigger would be available as well, but I can’t find a single trigger from the board that will initiate a templated email in the CRM via the emails & activities any longer. Please tell me I’m crazy.
Hey @kirstenPTS,
I am afraid including email templates (created through the Emails and Activities app) in automations isn’t currently possible - I apologise for the setback here. This isn’t a feature that we have released thus far, so please let me know if I’ve misunderstood. While you can customise emails from the gmail/outlook integration, at this stage, utilising the templates via the E+A integration isn’t yet supported 
Hello Sir I am Sachin karma From Growwstacks Automation Solutions Company, we are a Experstise of Business Process Automation A freelance Monday.com Project Management Professional and i noticed you are might need a Monday.com Virtual assistance to help you implement some Workflows while you focus on other important tasks. With over 6 Years of experience. i would love a chance to connect with you about helping you achieve your goals as it relates to Monday.com Here is a list of services i offer on Monday.com 1. Workflow Implementation 2. Automation and Integrations 3. Virtual Assistance support 4. Trainings 5. Troubleshooting and many more as required. Here is my portfolio Watch here how automation works for businesses:
Thanks & Regards S
sachin karam Growwstacks Automation