Sub Items no longer have time tracking data

monday Apps & Developers
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1

I have an application querying API version 2024-04. The application creates billing a billing report based on time tracking data. The report no longer pulls time tracking data for subitems. Items work just fine. The subitems no longer contain time tracking data in the response. We are pinned to API version 2024-04 via the “API-Version” request header. We make this request once per month. The last successful run was August 5, 2024 at 6:41 AM EDT. There have been no changes to out application since the last successful run. I’m baffled at how nothing changed about the request, but the response has changed. Anyone have any ideas?

2

@adam_knowrisk can you share the query and the error given for this query?

4

{
boards (ids: [5971413825, 5962209773]) {
name
id
items_page(
limit: 500

    ) {
        cursor
        items {
            name
            id
            group {
                title
            }
            parent_item {
                name
                id
            }
            column_values {
                column {
                    title
                }
                id
                type
                value
                text
                ... on TimeTrackingValue {
                    started_at
                    updated_at
                    duration
                    history {
                        started_user_id
                        started_at
                        ended_at
                        manually_entered_start_date
                        manually_entered_start_time
                        manually_entered_end_date
                        manually_entered_end_time
                    }
                }
                ... on BoardRelationValue {
                     display_value
                }
            }
        }
    }
}

}

5

Hello there @adam_knowrisk,

I see there are two board IDs here. I am guessing one of them is from the main board and the second one from the subitems board. Is that correct?

If so, I just tested this exact same query on my end and it worked well.

Am I missing something?

If not, we would need to take a look into your specific case, and for that I would need you to please fill this form adding as much information as possible to it (such as account ID, board IDs, item IDs, timestamps, etc.) so that we can take a look into it.

Looking forward to hearing from you!

Cheers,
Matias