After the success of our first Tuesdays with monday webinar, we’re excited to explore monday service, the latest addition to the monday.com ecosystem! 
If you’re already using monday.com to manage different areas of your business, this session will show you how to bring ticketing and support workflows in-house—seamlessly integrating them into the platform you know and love. Whether you’re a long-time user, a monday.com partner, or just curious about the new product, this session is for you!
What we’ll cover:
Different ways to create tickets (via forms, emails, and more)
Connecting tickets to existing contacts and directories
How the client portal helps staff, partners, and customers find answers before submitting tickets
Automations to pair requests with the right workflows
Dashboards for tracking and managing support requests
Bonus Tip: Learn how AI can detect sentiment and prioritize tickets for faster, smarter service!
Join us Tuesday, March 18th | 12:00-12:30 PM EST
Hosted by Mark Yaschik, Account Executive & Lauren Jacobson, Solutions Consultant
Have ticketing questions? Send them to sam@purpleplumtech.com!
Can’t make it? Register anyway, and we’ll send you the recording!
Register now and learn how monday service can enhance your support workflows!