The next stage in Omnitas “Build with us” series, in monday.com, is “Support and ticketing in your account”. Manage incoming tickets and correspond with clients. Being able to bring together all information into one central work hub can really enhance your workflow. Automatically assign tickets to the right department or support agent. Track the time they take to get solved. If you need to get back to your tickets, they are all stored in one place to refer back to if needed.
Join the free webinar on 13 April 17:00 CET