Two Way Connection Column Disappeared 2

My problem is not new, but it still needs to be solved.
The problem was described in this thread:

Monday team, can you solve this problem at your level?

Hi @Joilet!

Sorry to hear you have lost this column :frowning:

Is there any insight into where this column may have gone via the activity log in your board? You can search for the item via the search function.

That being said, if you’re unable to locate the column our support team can certainly look into this for you incase this data can be recovered. That being said, whilst they can certainly engage in some investigating from the back end I cannot guarantee that the data will 100% be restored for you - that said they will certainly try their best to get to the bottom of this :pray: You can reach out to the team via who will forward you over to our technical team. I hope you get this column back!!

Our company has more than 50 employees who use Monday. Any of the employees can make a private duplicate of a table and all other tables that were linked to that table will stop working correctly.
This is a problem that causes some discomfort when using your service.
I have some suggestions on how to solve this problem on your end:

  1. Add a feature that prevents duplicate tables for all users
  2. Make sure that a duplicated table is not automatically linked to other tables.

Thanks for this information! I appreciate this feedback :pray: From my testing, it is expected that when duplicating a board that is connected to other boards, the connections will remain active in the duplicated board. Can you elaborate on what happens to those connections when the board is duplicated? Are they removed? Or is the general performance impacted?

Hi. Did someone by any chance duplicate the board and move the duplicate to a private workspace, or make the duplicated board private? I have recently had this issue where I duplicated a board which had a connection, and moved it to a private workspace. That in effect meant that there were two sets of data connected to that column - one from the original connection, and one from the duplicated one in the private workspace. Because some of that data was private, it made the column disappear for everyone on the original board. I was the only one who could see it, because the private workspace I’d moved the duplicate board to was mine - only I had access.

Unfortunately, in your position, there is no good way to tell whether someone has done this except ask around. Because they are the only person who can rectify it.

If you can identify them, they can fix it by going to the board where the connected column is (the one you can no longer see, but they should be able to), and going to Settings > Customise Connect Board column. That should show that TWO boards are connected: the one it’s meant to be connected to, and the duplicated board. They just need to hit disconnect for the duplicated board (make sure they choose the right one because this action is irreversible). Then when you hit refresh, it should (hopefully) be back. It might take an hour or so to reappear, because that’s what happened to us.

Just a hunch, but this is one possible explanation.