Oh no, so sorry about that @MarkAb!
Try this one → Create contacts automatically (it should work this time 
)
Hi Bianca, I read the info and it was easy to set up but the email was not added in the email field from the selected board (I followed the ‘Create contacts automatically’ instructions carefully). Could I have your email address and invite you to join? You will see what I have done so far. Would this be possible? Also, I still can’t read emails received after the following:
1 - I created a new contact in the contact board
2 - I sent a test email using monday.com CRM to my work gmail email.
3 - I replied to the test email.
4 - When I go to monday.com CRM, I do see my reply but when I click on the email to read, it does not allow me. I only see the title. This is the problem that I’m having since I purchased monday.com months ago.
Could we also set up a time with a specialist to do a zoom call so someone can actually see my monday.com set up (share the screen)?
Thanks!
I am certainly happy to take a closer look!
Would you be happy be send me a private message via the forum with a screen-recording (you can use the free, online tool loom.com) of the steps you’re taking here (essentially those steps from 1-4 )? I can then escalate it straight to our technical team if required or we can jump on a screen-share 