Using Zapier Capture and Write new Subitem ID to Google Sheets is not triggering

Platform discussions monday apps & integrations
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Hello Community,

I have a Google Sheet and monday.com board that get updated using Zapier. New items are created in monday.com and the ID# is saved back to googlesheets for any future updates. This Zap works correctly. During this step, subitems are also created in monday.com.

I then created a Zap to watch for New Subitems and write the new Subitem ID # to googleshets.
image. All the tests pass during the creation of the Zap and it correctly writes information into the googlesheet. But after Publishing the Zap it does not run. I have tested this two different ways:

  1. using the first Zap to create the item and subitems
  2. manually create a subitem on the board

Neither of these trigger Zappier to capture the subitem ID and write it to googlesheet. I have recreated this Zap from scratch 3 times, each time the testing works but the Zap will not trigger.

Any thoughts on what I am missing?

Thanks,
Ben

2

Let’s tackle the issue with your Zapier automation by first ensuring that the triggers and actions are set up correctly. For capturing subitem IDs, it’s crucial to verify that the trigger settings specifically watch for changes or creations in subitems. One practical approach is to add filters and delay steps to handle the sequential execution and data propagation delays between your Google Sheet and monday.com.

  • Double-check the trigger settings to ensure they are correctly configured to detect subitem creation.
  • Add a filter step to ensure only relevant data triggers the Zap.
  • Implement a delay action to manage timing issues between data updates.
3

Sure thing.

Here is a screen shot of the New Item in Board
image
it is specifically pointed at the Subitems board, and looking for new items added to that board.