11 Aug 2021, 12:23 UTC
I have 3 boards on Monday: the first board is where event registrations are imported and the administrator confirms that users are members (as only members can attend the events) - selecting Yes or No in a status column on this first board moves the record via a Monday automation to a different board: either ‘Registered’ or ‘Non-members’. I have set up Monday integration with Zapier so that when a new Item (Pulse) appears on the Registered Monday board, an email is sent with the Item data via Gmail (sent to the registrant to confirm the sessions they are registered for).
I have tested this on numerous occasions and the tests all working fine. The issue is after I activate the Zap, and seems to be with the webhook/trigger not working. Zapier shows no tasks/run history for the Zap. (This is the first time I have used a webhook, so maybe I’ve not set things up correctly?) I followed all of the instructions in the Guide ‘Zap isn’t being triggered’, on Zapier - no change.
The Zap has no errors; it should be an Instant trigger. I have repeatedly switched the Zap on and off, and have created a new record after switching the zap on each time. I’ve also been trying to find a solution for almost 24 hours…so any help would be much appreciated. Thank you!