Workload vs hours

I have created a Resource Dashboard for our resource manager and I have connected our various boards to it and made sure the settings are correct to display the resources working on each project and the hours associated with the activities.

What I have noticed is, if I have a task that spans several days, IN SOME INSTANCES, the work reflected on the workload widget SOMETIMES takes the hours and divides by day of the timeline (16 hours = 8 + 8) and SOMETIMES it takes the hours and makes uses that for each days workload (16 hours = 16 + 16). Obviously the first one is correct but why is it not doing the same for each instance?

thanks

Hey there! Hmm, this sounds like something maybe our support team could take a look at and figure out what’s causing these inconsistencies! I’d suggest sending them a Loom.com screen recording of your current settings to figure this out!