Dear VIsitor if you’re visiting this topic because you’re interested in a solution
please be so kind to go to the very top and Vote for this feature, items that reach critical masss (200+ votes) are the ones that get addressed by the development team. We’re very, very far from that number and that is one of the reason this has been open for more than three years
I can see this has been running a while now but I would like to chime in here too.
We are seeing issues where users lose track of boards or want support without us having access.
Which is manageable but annoying. As the super admin I should be able to see all boards somehow no? Well that makes sense to me at least.
The content directory is currently available on our Enterprise plans. Please visit this article for all the information you need on the feature: Content directory
This allows admina to view and manage all workspaces, boards, dashboards and workdocs!
For those users that are not currently on an Enterprise plan, we have taken your feedback onboard, and noted your comments for review with our product team
I Dont think, that this is a good solution. What about all the smaller companies, which are not using enterprise plan? They have to live with the problem?
It would really be nice, if there would be a solution for all users, no matter how much they pay for a plan, when we talk about a core function.
Dear Bianca, dear Monday.com team,
Whilst having Enterprise Plan ourselves, I have to disagree that me (as an admin) have the capability to manage workspaces, boards, etc. Yes, I can SEE them, but I CANNOT manage them.
I would want to be able to have the same rights as the owners in order to ensure adequate content is being shared, only relevant people have access, etc.
I believe this is not possible via the Content directory… unfortunately…
Actually you can have the ability to edit content owners and subscribers (including adding yourself ) , but you’ll need to opt into this option by contacting your monday.com representative or by opening a support ticket.
Please see this comment that was recently added to the relevant support article
Thanks to everyone for voting and sharing thoughtful feedback. We’ve discussed allowing admins to administer all boards with the relevant team. While they understand why this feature is important, as of now, it is not in our upcoming roadmap. Every quarter, we need to make difficult decisions about how we prioritize building new features, improving old ones, and ensuring overall platform quality.
Requests from our community, help guide the team in prioritizing features that our customers care about most so keep the votes and ideas coming because your feedback makes a difference.
Hi @Udi ,
unfortunately, this is not possible for shareable boards (and private ones). I may understand the reason to keep the private ones private, but why would I not have access to the shareable boards as an administrator? If there is a certain governance that needs to be adhered to and I identify that this is not applied, I should have the ability to make the necessary changes accordingly.
Still don’t understand why this is so difficult to implement.
Hi Philipp,
What I mentioned above is also true for private and shareable boards.
If you open a request you will be granted an option, as an admin, to edit content owners and subscribers from the content directory for all board types- main, private and shareable.
Regards,
Udi
Hi @Udi,
That’s indeed very interesting, because our account manager stated that "Admins can access all boards and workspaces that have under the Content directory. Note, however that even if you’re an admin, you wouldn’t be able to have access to private or shareable boards that you’re not part of. ".
@AdielIsrael and @Udi, may I kindly ask you to align and to see what options we actually have for our Enterprise Plan?
“This allows admina to view and manage all workspaces, boards, dashboards and workdocs!”
That’s not really true though. Admins can see all workspaces and objects in a workspace, but if they are set to private we can’t actually get into the object to view / edit content or assign owners. This is potentially a huge issue with both operational and data governanc and one we have been pushing for a while now.
What I mentioned above is also true for private and shareable boards.
No, it isn’t. I know this for a fact because I am the original admin for our enterprise plan and I cannot access any boards marked private. It is very worrying that the people on here that are supposed to be providing expert support and advice are so misinformed on basic governance like this.
You are correct that by default admins do not have this capability.
However, as I mentioned above, it is possible to add this option for accounts per request. This is due to legal considerations.
If you open a request you will be granted an option, as an admin, to edit content owners and subscribers from the content directory for all board types- main, private and shareable.
I would like to assure you that this is 100% accurate.