Attaching .msg files

It would be great to be able to attach .msg files. This would allow me to attach outlook emails as files to the item for easier tracking and organization. We’re trying to move communication over to completely. Of course, customers email us directly and there are cases where the source of the email is not someone subscribed. It would be very helpful to be able to keep all correspondence in one place for reference.

It is possible to put a .msg to files under update

Yes, but you can’t open it in the native Monday environment. You have to download it, then open it. It’s a pain. Would be great to be able to open this for the reasons ATTBQ mentioned.

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As there been any movement on this enhancement? We have the exact same use case and would love to be able to review .msg files directly inside the Viewer.

We use .msg files a lot, so we are wanting the same functionality.

Better still, if you are operating from a (Windows) PC, it would be great if the viewer was bypassed, and the default/native application (used to create the .msg file in the first place, such as Outlook) was used to open the file …… and this extends to all file types (not just .msg files).

If a particular uploaded file (that is not supported by the viewer) is clicked, a blank viewer window is displayed (which takes up a fair chunk of screen space and cannot be resized), and as Curtis mentioned, you have to download the file, locate the file and open it …… then later, close the blank viewer window.

Because we access uploaded files/attachments continually, this functionality would save us heaps of time.