Attaching .msg files

It would be great to be able to attach .msg files. This would allow me to attach outlook emails as files to the item for easier tracking and organization. We’re trying to move communication over to completely. Of course, customers email us directly and there are cases where the source of the email is not someone subscribed. It would be very helpful to be able to keep all correspondence in one place for reference.

It is possible to put a .msg to files under update