We have a tool that automatically send an email to the board in Monday.com.
The subject = Client name
Content = Product: Louis; Country: BRAZIL; Date Open: 10/09/2023; Name: John Doe; Link: Louis
A card is then created in the board. And the email content is then shown in the update.
The board has multiple columns i.e. Product, Country, Date, Name, URL link
What I want is that those columns are automatically updated based on the content in the update. In trello this was possible through complex automation and wildcard rules. I do not see a similar functionality in Monday.com
Can someone please advise - or provide an alternative solution.
p.s. we receive over 500 emails per day. So updating the column values “manually” by checking the updates is not feasible.
Hey Louis,
that’s a pretty nifty setup you’ve got going with
i feel you, manually updating columns for 500+ emails a day would be a nightmare!
now monday.com does have automation features, but it’s true that wildcard rules and complex automations like in trello might not be readily available. however, there are a couple of ways you can go about this
Check if Monday.com offers any custom automation options; you might be able to create custom actions that trigger when an email comes in, parsing the content and updating the relevant columns. It might require some setup, but it could be worth it
Look into third-party apps or services like Integromat, Zapier, or even custom scripts; these can help you bridge the gap between your email content and Monday.com columns. i guess they’re pretty powerful and might provide the flexibility you need
and lastly, you could reach out to Monday.com’s support
It’s all about finding the right tool or method that fits your workflow. Good luck
